Distinctive features

We are the largest independent Italian loan servicer in the Loan Service market in terms of managed loan volumes.

We offer Investors and Banks an efficient operating model that is modulable according to the Customer's needs and is based on 4 key factors.
 

1. Experience

We are able to offer Banks and Investors a full range of integrated, highly specialised services thanks to our consolidated experience gained in the problematic loans market and by establishing strategic Partnerships.
 

2. Strong, long-term track record

We are proudly able to offer an excellent operating model, an excellent track record that covers the entire life-cycle of loans, top ratings at European level and a solid market reputation.
We are able to offer a specialised consultancy service aimed at pinpointing the most appropriate recovery strategy using a scalable and modular management platform.
 

3. System & Operations

We use a computer system with a database built up over 15 years of operation and specifically developed to manage high loan volumes, optimising the processes and making the credit management process more effective. We design specialised reports aimed at improving the precision of the management monitoring process.
 

4. Professional resources

Highly experienced management and highly qualified and motivated employees with skills that are constantly being upgraded by means of a system of ongoing training.
The people working at doBank get more training opportunities throughout their entire professional working lives and via more learning channels, from e-learning through to learning by doing.
Our centralised structure was designed to manage high operating volumes and with the aim of achieving maximum efficiency and speed in the decision-making processes.