This includes any third parties who have provided a mortgage prenotation / mortgage on their sole residence.
Individuals
The Code of Conduct applies to individuals, self-employed professionals and sole proprietorship companies with loan agreements such as:
- Mortgage loans
- Personal loans
- Credit cards
- Business loans
Companies
Micro enterprises with an annual turnover of up to €1,000,000 on average during the last 3 fiscal years.
The loans of medium and large companies with an annual turnover in excess of €1,000,000 on average during the last 3 fiscal years are governed solely by the general principles of the Code of Conduct. The Code of Conduct is not mandatory for this loan category. Due to the complexity of the negotiation procedure with more than one creditor, the provisions of the relevant legislation apply (Law 4307/2014 and Law 4738/2020, as in force).
Note that the Code of Conduct under Law 4224/2013 concerns loans in arrears for which the loan agreement has not been terminated.