Our History


Establishment of Eurobank Financial Planning Services

Financial Planning Services (FPS) Loan and Credit Claim Management Company SA was established in 2006 as a subsidiary of the Eurobank Group. Its objects were consumer NPL servicing and debt recovery.


Transformation into a debt notification company

FPS was transformed into an exclusive purpose debt notification company.
Its object was amended and its corporate name was changed to Eurobank EFG Credit Servicing SA, trading under Eurobank EFG Financial Planning Services.


Expertise in NPL management

Eurobank EFG Financial Planning Services was renamed Eurobank Remedial Services (ERS), with debt notification as its object.
Meanwhile, another Group company, a wholly owned subsidiary of Eurobank, took over  NPL management, under a new corporate name: Eurobank Financial Planning Services (Eurobank FPS).


Securitised mortgage loan portfolios

Eurobank FPS became the first company to offer third-party servicing for securitised mortgage portfolios, as a Eurobank subcontractor.


New sales and servicing framework for NPLs

A new NPL sales and servicing legislative framework was established in compliance with Law 4354/2015 and any subsequent amendments.


Credit servicing

Servicing of the Eurobank retail banking portfolio

Eurobank FPS absorbed ERS by merger and expanded its activities.
It undertook the contract for servicing part of the Eurobank retail banking portfolio, which included NPLs of both individuals and small businesses types of loans.

First NPL sale in the Greek market

Eurobank FPS undertook the servicing contract for the first NPL sale in the Greek market.
It was the first company to offer a comprehensive range of credit servicing solutions to both banking and non-banking institutions that acquired portfolios under Law 4354/2015.


Eurobank SA and doValue SpA agree on the sale of 80% of Eurobank Financial Planning Services SA. The parties also agree to change the corporate name to doValue Greece.
Eurobank and doValue enter into a ten-year strategic agreement, which enables Eurobank to assign doValue Greece the management of:
  • Non-performing exposures included in the securitisations of the Cairo portfolio.
  • All future Eurobank loans of less than 90 days in arrears.