Debt Payment Methods

Debt Payment Methods
Debt Payment Methods

doValue offers you alternative payment methods in order to make your payments securely and with flexibility.

Through My e-Servicing Portal and by using your personal e-banking credentials, you can make your payments by taking advantage of the IRIS Payments service, safely, without additional charges, and with immediate account updates (within 1–2 business days).

IRIS Payments

Most Greek banks support the IRIS Payments* service, including National Bank, Eurobank, Alpha Bank, Piraeus Bank, Credia Bank, and Viva Wallet.

Watch the following informational video and learn step-by-step how you can settle your debt through IRIS Payments.

In addition, in order to be informed about the available payment methods for each portfolio under the management of doValue, please consult the detailed table below.

*The option to pay through the IRIS Payments service is not yet active for all portfolios. Please check based on your portfolio whether the service is available for the settlement of your debt

Important Information! From today until Tuesday, 14/10, update work will be carried out on the information maintained in the doValue Greece systems regarding loans of debtors with beneficiaries being the companies Cairo No.1 Finance DAC / Cairo No.2 Finance DAC. During this period and until the completion of the said work, it will not be possible to make payments, without any additional charge to your debt. For more information, you can contact the debtor service call center at 210-4847500.

Eurobank

If your debt belongs to a Eurobank portfolio, you can pay in one of the following ways:

If you have been included in Law 3869/2010, you can pay through the Eurobank branch network, e-Banking and Automatic Payment Systems (APS), using the dedicated Law 3869/2010 account that has been given to you.

You can also set up a standing order for payments to the dedicated account, to ensure the timely payment of your debts.

ERB Recovery DAC

If your debt belongs to the ERB Recovery DAC portfolio, you can pay in one of the following ways:

If you have been included in Law 3869/2010, you can pay through the Eurobank branch network, e-Banking and Automatic Payment Systems (APS), using the dedicated Law 3869/2010 account that has been given to you.

You can also set up a standing order for payments to the dedicated account, to ensure the timely payment of your debts.

Cairo No. 2 Finance DAC

If your debt belongs to the Cairo No. 2 DAC portfolio, you can pay in one of the following ways:

If you have been included in Law 3869/2010, you can pay through the Eurobank branch network, e-Banking and Automatic Payment Systems (APS), using the dedicated Law 3869/2010 account that has been given to you.

You can also set up a standing order for payments to the dedicated account, to ensure the timely payment of your debts.

Cairo No.1 Finance DAC

If your debt belongs to the Cairo No. 1 DAC portfolio, you can pay in one of the following ways:

If you have been included in Law 3869/2010, you can pay through the Eurobank branch network, e-Banking and Automatic Payment Systems (APS), using the dedicated Law 3869/2010 account that has been given to you.

You can also set up a standing order for payments to the dedicated account, to ensure the timely payment of your debts.

Mexico Finance Designated Activity Company

If your debt belongs to the Mexico Finance Designated Activity Company portfolio, you can pay in one of the following ways:

If you have been included in Law 3869/2010, you can pay through the Eurobank branch network, e-Banking and Automatic Payment Systems (APS), using the dedicated Law 3869/2010 account that has been given to you.

You can also set up a standing order for payments to the dedicated account, to ensure the timely payment of your debts.

Intrum Hellas DAC

If your debt belongs to the Intrum Hellas DAC portfolio, you can pay in one of the following ways:

If you have been included in Law 3869/2010, you can pay through the Eurobank branch network, e-Banking and Automatic Payment Systems (APS), using the dedicated Law 3869/2010 account that has been given to you.

You can also set up a standing order for payments to the dedicated account, to ensure the timely payment of your debts.

Intrum Hellas DAC (πρώην Cairo 1/Cairo2)

If your debt belongs to the Intrum Hellas DAC (former Cairo 1/Cairo2) portfolio, you can pay in one of the following ways:

If you hold a Eurobank account and have set up a standing order for the Agreement, this standing order remains in force and may be used for future instalment payments.

Important information: Note that if you pay the instalment amount in cash directly to your loan account at a Eurobank branch or through the e-banking “doValue Payments” transaction when there is no overdue debt, the amount will pay off the outstanding balance and not the next instalment that is not due yet.

If you have been included in Law 3869/2010, you can pay through the Eurobank branch network, e-Banking and Automated Payment Systems (APS) with the “doValue Payments” transaction and using the Law 3869 account that has been given to you.

Polis

If your debt belongs to the Polis portfolio, you can pay in one of the following ways:

If you have been included in Law 3869/2010, you can pay through the Eurobank branch network, e-Banking and Automatic Payment Systems (APS), using the dedicated Law 3869/2010 account that has been given to you.

You can also set up a standing order for payments to the dedicated account, to ensure the timely payment of your debts.

Gramilton Designated Activity Company

If your debt belongs to the GRAMILTON DESIGNATED ACTIVITY COMPANY portfolio, you can pay in one of the following ways:

If you hold a Eurobank deposit account and have set up a standing order for the Agreement, this standing order remains in force and may be used for future instalment payments.

Important information: Note that if you pay the instalment amount in cash directly to your loan account at a Eurobank branch or through the e-Banking "doValue Payments" transaction when there is no overdue debt, the amount will pay off the outstanding balance and not the next instalment that is not due yet.

If you have been included in Law 3869/2010, you can pay through the Eurobank branch network, e-Banking and Automated Payments Systems (APS) with the "doValue Payments" transaction and using the dedicated Law 3869/2010 account that has been given to you.

Frontier Issuer Designated Activity Company

If your debt belongs to FRONTIER ISSUER DESIGNATED ACTIVITY COMPANY portfolio, you can pay in one of the following ways:

  • At a National Bank of Greece branch with your debt account number.
  • Online through NBG Mobile Banking with your debt account number.
  • At an NBG ATM with your debt account number.

If you hold a National Bank of Greece deposit account and have set up a standing order for the Agreement, this standing order remains in force and may be used for future instalment payments.

Important information: Note that if you pay the instalment amount in cash directly into your loan account at a National Bank of Greece branch or through the e-banking “Frontier Payment” transaction when there is no overdue debt, the amount will pay off the outstanding balance and not the next instalment that is not due yet.

If you have been included in Law 3869/2010, you can pay through the National Bank of Greece branch network, e-banking and ATMs using the dedicated account that has been given to you by doValue or the National Bank of Greece.

If you have set up a standing order for paying your Law 3869/2010 debt at the National Bank of Greece, the standing order remains in force.

Frontier II Issuer Designated Activity Company

If your debt belongs to FRONTIER ΙΙ ISSUER DESIGNATED ACTIVITY COMPANY portfolio, you can pay in one of the following ways:

  • At a National Bank of Greece branch with your debt account number.
  • Online through NBG Mobile Banking with your debt account number.
  • At an NBG ATM with your debt account number.

If you hold a National Bank of Greece deposit account and have set up a standing order for the Agreement, this standing order remains in force and may be used for future instalment payments.

Important information: Note that if you pay the instalment amount in cash directly into your loan account at a National Bank of Greece branch or through the e-banking “Frontier 2 Payment” transaction when there is no overdue debt, the amount will pay off the outstanding balance and not the next instalment that is not due yet.

If you have been included in Law 3869/2010, you can pay through the National Bank of Greece branch network, e-banking and ATMs using the dedicated account that has been given to you by doValue or the National Bank of Greece.

If you have set up a standing order for paying your Law 3869/2010 debt at the National Bank of Greece, the standing order remains in force.

Frontier ΙΙΙ Issuer Designated Activity Company

If your debt belongs to FRONTIER ΙΙΙ ISSUER DESIGNATED ACTIVITY COMPANY portfolio, you can pay in one of the following ways:

  • At a National Bank of Greece branch with your debt account number.
  • Online through NBG Mobile Banking with your debt account number.
  • At an NBG ATM with your debt account number.

If you hold a National Bank of Greece deposit account and have set up a standing order for the Agreement, this standing order remains in force and may be used for future instalment payments.

Important information: Note that if you pay the instalment amount in cash directly into your loan account at a National Bank of Greece branch or through the e-banking “Frontier 3 Payment” transaction when there is no overdue debt, the amount will pay off the outstanding balance and not the next instalment that is not due yet.

If you have been included in Law 3869/2010, you can pay through the National Bank of Greece branch network, e-banking and ATMs using the dedicated account that has been given to you by doValue or the National Bank of Greece.

If you have set up a standing order for paying your Law 3869/2010 debt at the National Bank of Greece, the standing order remains in force.

Creditable Opportunities Fund SCA SICAV-RAIF

If your debt belongs to the CREDITABLE OPPORTUNITIES FUND SCA SICAV-RAIF portfolio, you can pay in one of the following ways:

  • At a National Bank of Greece branch with your debt account number.
  • Online through NBG Mobile Banking with your debt account number.
  • At an NBG ATM with your debt account number.

If you hold a National Bank of Greece deposit account and have set up a standing order for the Agreement, this standing order remains in force and may be used for future instalment payments.

Important information: Note that if you pay the instalment amount in cash directly into your loan account at a National Bank of Greece branch or through the e-banking “Virgo Payment” transaction when there is no overdue debt, the amount will pay off the outstanding balance and not the next instalment that is not due yet.

If you have been included in Law 3869/2010, you can pay through the National Bank of Greece branch network, e-banking and ATMs using the dedicated account that has been given to you by doValue or the National Bank of Greece.

If you have set up a standing order for paying your Law 3869/2010 debt at the National Bank of Greece, the standing order remains in force.

Eagle Issuer Designated Activity Company

If your debt belongs to the EAGLE Issuer Designated Activity Company portfolio, you can pay in one of the following ways:

  • At a National Bank of Greece branch with your debt account number.
  • Online through NBG Mobile Banking with your debt account number.
  • At an NBG ATM with your debt account number.

If you hold a National Bank of Greece, deposit account and have set up a standing order, this standing order remains in force.

XYQ Luxco S.à r.l

If your debt belongs to XYQ Luxco S.à r.l portfolio, you can pay in one of the following ways:

  • At a National Bank of Greece branch with your debt account number.
  • Online through NBG Mobile Banking with your debt account number.
  • At an NBG ATM with your debt account number.

If you hold a National Bank of Greece deposit account and have set up a standing order for the Agreement, this standing order remains in force and may be used for future instalment payments.

Important information: Note that if you pay the instalment amount in cash directly into your loan account at a National Bank of Greece branch or through the e-banking “Gemini_B Payment” transaction when there is no overdue debt, the amount will pay off the outstanding balance and not the next instalment that is not due yet.

If you have been included in Law 3869/2010, you can pay through the National Bank of Greece branch network, e-banking and ATMs using the dedicated account that has been given to you by doValue, through the transaction "Payment Gemini_B".

If you have set up a standing order for paying your Law 3869/2010 debt at the National Bank of Greece, the standing order remains in force.

Creditable Opportunities Fund SCA SICAV-RAIF (previous Cairo 1/Cairo 2)

If your debt belongs to the CREDITABLE OPPORTUNITIES FUND SCA SICAV-RAIF (previous Cairo 1/Cairo 2) portfolio, you can pay in one of the following ways:

If you hold a Eurobank deposit account and have set up a standing order for the Agreement, this standing order remains in force and may be used for future instalment payments.

Important information: Note that if you pay the instalment amount in cash directly to your loan account at a Eurobank branch or through the e-banking "doValue Payments" transaction when there is no overdue debt, the amount will pay off the outstanding balance and not the next instalment that is not due yet.

If you have been included in Law 3869/2010, you can pay through the Eurobank branch network, e-Banking and Automated Payment Systems (APS) with the "doValue Payments" transaction and using the Law 3869 account that has been given to you.

Corinth Financial Investor Designated Activity Company

If your debt belongs to the portfolio CORINTH FINANCIAL INVESTOR DESIGNATED ACTIVITY COMPANY, you can pay in one of the following ways:

If you hold a Eurobank deposit account and have set up a standing order for the Agreement, this standing order remains in force and may be used for future instalment payments.

Important information: Note that if you pay the instalment amount in cash directly to your loan account at a Eurobank branch or through the e-banking "doValue Payments" transaction when there is no overdue debt, the amount will pay off the outstanding balance and not the next instalment that is not due yet.

If you have been included in Law 3869/2010, you can pay through the Eurobank branch network, e-Banking and Automated Payment Systems (APS) with the "doValue Payments" transaction and using the Law 3869 account that has been given to you.

Bluebell Issuer Designated Activity Company

If your debt belongs to BLUEBELL ISSUER DESIGNATED ACTIVITY COMPANY portfolio, you can pay in one of the following ways:

  • At a National Bank of Greece branch with your debt account number.
  • Online through NBG Mobile Banking with your debt account number.
  • At an NBG ATM with your debt account number.

If you hold a National Bank of Greece deposit account and have set up a standing order for the Agreement, this standing order remains in force and may be used for future instalment payments.

Important information: Note that if you pay the instalment amount in cash directly into your loan account at a National Bank of Greece branch or through the e-banking “Gemini_A Payment” transaction when there is no overdue debt, the amount will pay off the outstanding balance and not the next instalment that is not due yet.

If you have been included in Law 3869/2010, you can pay through the National Bank of Greece branch network, e-banking and ATMs using the dedicated account that has been given to you by doValue, through the transaction "Payment Gemini_A".

If you have set up a standing order for paying your Law 3869/2010 debt at the National Bank of Greece, the standing order remains in force.

Leon Capital Finance Designated Activity Company

If your debt belongs to the portfolio LEON CAPITAL FINANCE DESIGNATED ACTIVITY COMPANY, you can pay in one of the following ways:

If you have been included in Law 3869/2010, you may pay at any Eurobank branch, or through Eurobank e-banking and APS with the dedicated Law 3869 account that has been given to you.

You can also set up a standing order for payments to the dedicated account, to ensure the timely payment of your debts.

Euclid Financial Investor Designated Activity Company

If your debt belongs to the EUCLID FINANCIAL INVESTOR DESIGNATED ACTIVITY COMPANY portfolio, your payment can be made in one of the following ways:

Your payment can be made through the branch network, e-banking and the internal APS automatic payment machines of Eurobank using your loan account number, as well as your linked deposit account.

  • At a Eurobank branch using your loan account number, as well as your linked deposit account.
  • Electronically via e-banking. Log in with your passwords 24 hours a day. If you don't have one, you can get Eurobank e-Banking online without going to a branch. As long as you have an active Eurobank card and its PIN.
  • At Eurobank Automatic Transaction Centers (APS) using your loan account number, as well as your linked deposit account

Important information follows: we inform you that if you deposit the amount of the installment in cash through a Eurobank branch cashier as payment directly to your loan account or through the e-banking transaction "doValue Payments" and there is no overdue debt, the payment will be credited immediately against an outstanding balance and will not cover a subsequent installment that has not yet been issued.

In case you have been subject to Law 3869/2010, your payment can be made through the branch network, e-banking and the internal APS automatic payment machines of Eurobank Bank through the transaction "doValue Payments" using the payment account number L.3869 that has been communicated to you.

Eudoxus Issuer Designated Activity Company

If your debt belongs to the portfolio EUDOXUS ISSUER DESIGNATED ACTIVITY COMPANY, your payment can be made in one of the following ways:

Your payment can be made through the branch network, e-banking and the internal APS automatic payment machines of Eurobank with an immediate credit to your loan account using either the Old Loan Account Number or the New Loan Account Number, as well as your linked deposit account.

  • At a Eurobank branch
  • Electronically via e-banking. Log in with your passwords 24 hours a day. If you don't have one, you can get Eurobank e-Banking online without going to a branch. As long as you have an active Eurobank card and its PIN.
  • At Eurobank Automatic Transaction Centers (APS) .

Important information follows: we inform you that if you deposit the amount of the installment in cash through a Eurobank branch cashier as payment directly to your loan account or through the e-banking transaction "doValue Payments" and there is no overdue debt, the payment will be credited immediately against an outstanding balance and will not cover a subsequent installment that has not yet been issued.

In case you have been subject to Law 3869/2010, your payment can be made through the branch network, e-banking and the internal APS automatic payment machines of Eurobank Bank through the transaction "doValue Payments" using the payment account number L.3869 that has been communicated to you.

Dysart Finance I Designated Activity Company

Payments of your debts from the Contract will continue to be made in the same way as they are currently being made, specifically through the channels/methods that have been communicated to you in the past by PQH using the "Old Loan Account Number." In the event that the method of payment for your debts from the Contract changes, you will receive a relevant written notification from doValue Greece.

Soon, the new option to pay your debt via IRIS Payments will be available.

Poseidon Financial Investor Designated Activity Company

If your debt belongs to the POSEIDON FINANCIAL INVESTOR DESIGNATED ACTIVITY COMPANY portfolio, you can pay in one of the following ways:

Important information: Note that if you pay the instalment amount in cash directly to your loan account at a Eurobank branch or through the e-Banking "doValue Payments" transaction when there is no overdue debt, the amount will pay off the outstanding balance and not the next instalment that is not due yet.

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