FOR DEBTORS

Debt Payment Methods

24 August 2021

To be consistent with your debt settlement, you need to ensure that you transfer the instalment amount into your loan account on time. Check which bank the account is held in (Eurobank or National Bank of Greece) and use the payment methods offered.

If your loan has been transferred in the context of securitisation, you will receive a letter informing you about the transfer and the payment methods.

At branches

Eurobank: You may pay at Eurobank branches with the IBAN of your loan account. If you do not know your IBAN, ask the branch.

National Bank of Greece: If your loan falls within the Icon portfolio, you may pay at NBG branches with your loan reference number.

Through ATMs or APS

Eurobank: You may pay at Eurobank ATMs or at Eurobank branches with APS with the IBAN of your loan account. 

National Bank of Greece: If your loan falls within the Icon portfolio, you may pay at NBG ΑΤΜs and at NBG branches with APS with your loan reference number.

By phone

Eurobank: You may pay over the phone through EuroPhone Banking with the IBAN of your loan account. You simply need an active Eurobank card and a EuroPhone Banking PIN.

Call 24/7 on +302109555000.

National Bank of Greece: If your loan falls within the Icon portfolio, you may pay through NBG Phone Banking with your loan reference number.

Call during working hours on +302104848484.

Through e-Banking

Eurobank: You may pay online through Eurobank e-Banking with the IBAN of your loan account.

Log in with your credentials 24/7. You may get your Eurobank e-Banking credentials online, without going to a branch. You simply need an active Eurobank card and its PIN.

National Bank of Greece: If your loan falls within the Icon portfolio, you may pay online through NBG i-bank with your loan reference number.

Through mobile banking

Eurobank: You may pay with your mobile phone through the Eurobank Mobile App  with the IBAN of your loan account.

Download the app free of charge:

From Google PlayFrom App StoreFrom AppGallery

National Bank of Greece: If your loan falls within the Icon portfolio, you may pay with your mobile phone through the NBG Mobile Banking app with your loan reference number.

With interbank money transfer

When you transfer money from one bank to another, there may be a delay in crediting your loan account.

Give the transfer order a few days before the instalment date. This way you ensure timely payment so that you are consistent with your debt settlement.