FAQs by Debtors about doValue Greece

• ​​​​​​Company name: doValue Greece Loan and Credit Claim Management Company SA
• Tax Number: 099755919
• Tax Office: Piraeus Corporation Tax Office
• General Commercial Registry (GEMI) No.: 121602601000    
• Address: 27 Kyprou and Archimidous Streets, 18346 Moschato, Greece
• Website: www.dovaluegreece.gr

No. doValue Greece is a credit servicing company under Law 4354/2015. It is licensed and supervised by the Bank of Greece.

Find out more about doValue Greece's operations as a credit servicing company.

No. Initially, the company, under its previous name of “Eurobank FPS”, was a subsidiary of Eurobank. However, in 2020 it was bought out and is now owned by the doValue Group.

Find out the history of doValue Greece.

By becoming part of the doValue Group, we now have the size and know-how that enable us to:

• Make full use of the excellent personnel and knowledge of the Greek market.
• Solidify our position as a leading credit servicing company in Greece.

Discover the doValue Group.

It is responsible for managing the claims it has been assigned from the special purpose vehicle, pursuant to the provisions of Law 4354/2015. Its operations mainly consist of monitoring legal and accounting matters, collecting debts, negotiating with the debtors of the claims under management, entering into agreements per Articles 871-872 of the Civil Code or settling such agreements pursuant to the Code of Conduct. Among other things, the credit servicing company:

• Handles all requests about any information regarding the debt transferred to the special purpose vehicle that has assigned said debt's management to it.
• Manages the settlement, making sure to propose the best possible settlement, in agreement with the debt owner, i.e. the special purpose vehicle.

In the context of securitisations, doValue Greece partners with special purpose vehicles, which assign to it the management of the claims transferred to them.

Get answers to FAQs about Securitisations.

doValue Greece is a licensed credit servicing company. It partners with special purpose vehicles which assign to it the management of claims transferred to them.

In the context of a securitisation, it is possible that the claim stemming from a loan or credit you have received to have been transferred to a special purpose vehicle which, in turn, has assigned its management and servicing to doValue Greece.

This is why we contact you, to inform you and work together to find the best possible settlement proposal.

Get answers to FAQs about Securitisations.

We have been assigned the management of your debt. In this context, we contact you:

• To give you any information regarding your debt.
• To work together to find the best possible solution for your debt settlement, in agreement with the special purpose vehicle your loan has been transferred to.

Get answers to FAQs about communication between the credit servicing company and debtors.

It is the same credit servicing company. After its acquisition by the doValue Group, the name was changed from Eurobank FPS to doValue Greece.

Find out the history of doValue Greece.

We are contacting you to pay the amount that corresponds to you, so that you don't have any overdue debts.

If you fail to pay this amount, the subsidy will be discontinued.

Get more answers to:

• FAQs about the Bridge 1 Programme
• FAQs about communication between the credit servicing company and debtors.

We can work together to find the best possible solution for your debt settlement.

We always take your financial situation into account. Our objective is to find a mutually acceptable, permanent and viable solution for the smooth repayment of your debt.

Find out examples of settlements:

• Unsecured loan and credit debt settlement
• Secured loan settlement
• Final secured loan settlement
• Debt settlement for businesses

Yes. You can proceed with your debt settlement pursuant to the Code of Conduct.

Get answers to FAQs about the Code of Conduct.