Online Advisor

With the online Advisor service you can communicate with a dedicated doValue Greece representative via teleconference. You can discuss everything concerning your debt in a secure and direct manner from your own place.

By communicating via teleconference with a dedicated representative of doValue Greece you can:

• Stay up to date on the settlement programmes designed for you.
• Prepare with the online advisor a debt repayment plan that best meets your needs.
• Submit a debt settlement request.

You can be informed about the availability of the service during your telephone communication with one of doValue’s representatives.

To speak with a representative of doValue Greece via teleconference you need to make an appointment after contacting the representative of the company that serves you. A doValue Greece representative schedules the teleconference appointment based on your availability (setting the duration and main agenda) and informs you on the process.

The teleconference is carried out securely with all the protocols in place to protect your personal data. The Online Advisor service is provided free of charge.

The application used for the teleconference is Microsoft Teams.  You can quickly install this application free of charge following a simple procedure via your smartphone (App Store or google play) or your computer here.

You can also forward the teleconference appointment to any person you consider should attend the meeting (e.g. your accountant), provided that the representative has been notified in advance.